Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.heal2go.com.

 

Who We Are?

Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 23 May 2018 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you as a ‘data controller’:

All queries related to the privacy policy should be directed to our Digital Department via info@heal2go.com

HEAL2GO is officially registered with the KVK Netherlands Chamber of Commerce as Heal2Go B.V. under No. 72256532. Our office is located at Science Park 608 (Unit A8)1098XH Amsterdam. 

Hereinafter referred to as “HEAL2GO” operates a healthcare platform and online listing place for the provision of advertising for medical service providers including (no limitation) hospitals,clinics, healthcare centers (hereinafter referred as “Medical Provider”) globally whether through our (mobile) website or on our mobile applications.

Heal2Go is here to help you, our visitor, finding best “Medical Provider” at the right price, schedule your treatment properly and support you by finding travel options (such as flight tickets, hotel reservations, airport-hotel-airport transfers via booking.com affillate partnership.

Your privacy is of the utmost importance to us. As part of our service to you, we have to use your personal data. A practical example of this is that you expect us to pass your case to “Medical Provider” and help with your quote and appointment scheduling. At every stage of the process, we handle your data with the utmost care. In this privacy policy we would like to explain to you – in as clear a language as possible – what we do, why and what it means to you.

Information That May Be Collected And Used

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data That May Be Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

Usage Data

We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

All Cookies used by and on our website are used in accordance with current English and EU Cookie Law.

This site uses cookies or similar technology to collect information about your access to the site. Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you.

Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can avoid the setting of cookies by adjusting the settings on your browser. Please note, however, that by blocking or deleting cookies you may not be able to take full advantage of the site.

If you need more information about the cookies and how to disable them, please examine the website: Google’s Guide for Cookies

Our cookies will be used for:

  • Making our website work as you’d expect
  • Recognising when a user of the site has visited before allowing us to identify the number of unique users we receive to the site and make sure we have enough capacity for the number of users that we get
  • Improving the speed & security of the site
  • Continuously improving our website for you
  • Collecting statistical information about how our users use the site so that we can improve the site and learn which parts are most popular to users.
  • We may also log information from your computer including the existence of cookies, your IP address and information about your browser program in order to allow us to diagnose problems, administer and track your usage of our site.

Use of Data

HEAL2GO uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to HEAL2GO’s Privacy Policy followed by your submission of such information represents your agreement to that transfer.

HEAL2GO will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

HEAL2GO may disclose your Personal Data in good intention that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of HEAL2GO
  • To prevent or investigate a potential wrong-doing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose in any case.

For the time being, the only third party we are using for tracking information, in anonymous terms, is Google’s service called Google Analytics. Please read below for more information.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

 

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Your Rights

You have the absolute right to ask us not to use your data for marketing purposes. We can ensure you that immediate action will be taken if you claim such a demand to our end via info@heal2go.com.

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